How to display and report errors

If you're having problems viewing or using elements on one of the BAPLIE Viewer Online web pages, such as drop-down menus or buttons, we may ask you to check your browser console window for JavaScript error messages. The following keyboard shortcuts will open the developer console in your browser window.

Windows

Chrome: Ctrl + Shift + J

Firefox: Ctrl + Shift + K

Internet Explorer: F12 key or right click and select Inspect element

Mac

Chrome: Cmd + Opt + J

Firefox: Cmd + Opt + K

Safari: Cmd + Opt + C or right click and select Inspect element (you may need to enable developer tools in Safari settings)

Once you've clicked the keyboard shortcuts, you'll see the web console window at the bottom of your browser. Make sure the Console tab is selected and then open or refresh the web page you were having trouble with. Take a screenshot of what you can see and send it to us as an email attachment, along with the steps you performed to get to the problem function.

Example screenshot: