Export to Excel updated
Posted By: BAPLIE Viewer Admin on Feb 15, 2018
BAPLIE Viewer Online has updated the Export to Excel function on the Main Content page so it now downloads a true Excel file instead of a CSV file.
This is in response to an issue some users were experiencing, where all content would be displayed in a single column. This was caused by the export generating a CSV file that was not compatible with some country's region settings. Now, the file is downloaded as a true Excel file.
If you are experiencing issues with the Export to Excel button on the Main Content page, please try clearing your browser cache.
For instructions on how to clear your browser cache, please refer to the instructions below depending on which internet browser you are using.
Chrome: Clear Browsing Data
In Google Chrome, clearing the browser cache is done via the Clear browsing data area in Settings. From there, check Cached images and files (as well as anything else you want to remove) and then tap or click the CLEAR BROWSING DATA button.
Assuming you're using a keyboard, the quickest way to Clear browsing data is via the Ctrl+Shift+Del keyboard shortcut.
Without a keyboard, tap or click the Menu button (the icon with three stacked lines) followed by More tools and finally Clear browsing data... .
See How to Clear the Cache in Chrome [ support.google.com ] for more details.
Tip: Choose the beginning of time from the Clear the following items from option at the top of the Clear browsing data window to make sure you get everything.
In Chrome's mobile browser, go to Settings and then Privacy . From there, choose Clear Browsing Data . In this menu, check Cached Images and Files and press the Clear Browsing Data button once, and then again for confirmation.
Internet Explorer: Delete Browsing History
In Microsoft Internet Explorer, clearing the cache is done from the Delete Browsing History area. From here, check Temporary Internet files and website files and then click or tap Delete.
The fastest way to the Delete Browsing History settings is via the Ctrl+Shift+Del keyboard shortcut.
Another option is via the Tools button (the gear icon), followed by Safety and then Delete browsing history... .
See How to Clear the Cache in Internet Explorer for a full set of instructions.
Tip: Internet Explorer often refers to the browser cache as temporary internet files but they're one in the same.
Firefox: Clear All History
In Mozilla's Firefox browser, you clear the cache from the Clear Recent History area in the browser's Options . Once there, check Cache and then tap or click Clear Now .
The Ctrl+Shift+Del keyboard shortcut is probably the fastest way to open this tool. It's also available from Firefox's Menu button (the three-lined "hamburger" button) via Options , thenPrivacy & Security , and finally the clear your recent history link from the History area.
Tip: Don't forget to choose Everything from the Time range to clear: set of options, assuming that's the time frame you want to clear the cache over.
If you're using Firefox's mobile app, tap the menu from the bottom right and then choose Settings from that menu. Find the PRIVACY section and tap Clear Private Data . Make sureCache is chosen and then tap Clear Private Data . Confirm with an OK .
Firefox Focus is another mobile browser from Firefox that you can clear the cache from using the ERASE button on the top right of the app.
Safari: Empty Caches
In Apple's Safari browser, clearing the cache is done via the Develop menu. Just tap or click Develop and then Empty Caches .
With a keyboard, clearing the cache in Safari is super easy with the Option-Command-E shortcut.
See How to Clear the Cache in Safari [ help.apple.com ] if you need more help.
Tip: If you don't see Develop on your Safari menu bar, enable it via Preferences , then Advanced , followed by selecting the Show Develop menu in menu bar option.
Clearing the browser cache from mobile Safari, like the one on your iPad or iPhone, is accomplished in a different app. From your device, open the Settings app and then find the Safarisection.
In there, scroll toward the bottom and tap Clear History and Website Data . Tap Clear History and Data to confirm.
Opera: Clear Browsing Data
In Opera, clearing the cache is done via the Clear browsing data section that's part of Settings . Once open, check Cached images and files and then click or tap Clear browsing data .
The fastest way to bring up the Clear browsing data window is via the Ctrl+Shift+Del keyboard shortcut.
Without a keyboard, click or tap the main menu button (the Opera logo from the upper-left hand side of the browser), then Settings , Privacy & security , and finally the Clear browsing data... button. Check the Cached images and files option and then press Clear browsing data .
See How to Clear the Cache in Opera [ help.opera.com ] for detailed instructions.
Tip: Be sure to choose the beginning of time option at the top so you're sure to erase everything!
You can clear the cache from the mobile Opera browser too. Tap the Opera icon from the bottom menu and then navigate to Settings > Clear... to choose what to delete: saved passwords, browsing history, cookies and data, or all of it.
Edge: Clear Browsing Data
In Microsoft's Edge browser, clearing the cache is done via the Clear browsing data menu. Once open, check Cached data and files and then tap or click Clear .
The fastest way to the Clear browsing data menu is via the Ctrl+Shift+Del keyboard shortcut.
Another option is via the More button (that little icon with three horizontal dots), followed by Settings and then the Choose what to clear button under the Clear browsing data heading.
See How to Clear the Cache in Microsoft Edge [support .microsoft.com ] for more extensive help.
Tip: Tap or click Show more while in the Clear browsing data menu for additional items you can erase while clearing cached files and images.
To delete cache files from the Edge mobile browser, go into the menu using button on the right side of the menu, and choose Settings . Go to Privacy > Clear browsing data and choose what you want removed; you can pick cache, passwords, form data, cookies, and more.
These instructions were provided courtesy of an article posted on lifewire.com ( https://www.lifewire.com/how-to-clear-cache-2617980 )